Hilton Cancun Mar Caribe All-Inclusive Resort, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Two Queen Beds Pool Patio

Max:

2 persons

445 sq. feet

Bed options:

2 King Size Beds

Heating

Balcony

room details

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Queen Room Two Queen Beds Ocean View

Max:

2 persons

445 sq. feet

Bed options:

2 King Size Beds

Heating

Balcony

room details

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Enclave Beachfront King Room Terrace

Max:

2 persons

445 sq. feet

Bed options:

1 King-size bed

Heating

Balcony

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 7.5 mi

Airports

Cancun (CUN) 10.1 mi

Isla Mujeres (ISJ) 21.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Food Variety

The buffet was impressive with a daily variety of food choices. We particularly enjoyed the specialty restaurants, especially the Mexican and Chinese. The buffet served plenty of delectable options for lunch that kept us satisfied throughout our stay.

Jessica2024. United Kingdom, 2024-03-01Read full review on

Amazing Kids Club Experience

Our son who is usually shy had a fantastic time at the kids club. The staff there made him feel at home, and he looked forward to participating in the activities every day. This was a game changer for us during our vacation.

Christian2024. Canada, 2024-05-15Read full review on

Spacious and Comfortable Room

We stayed in a King Suite with ocean view. The room was thoughtfully designed with blackout curtains which allowed for restful afternoons. Having the patio doors made it so quiet, even when activities took place nearby.

Isabella2024. Australia, 2024-06-22Read full review on

Relaxing Spa Experience

I had a rejuvenating Vitamin C facial at the spa. The overall facilities were lush and gave a feeling of tranquility. The changing room was well equipped with various products, and the staff was particularly friendly. It was a wonderful way to unwind!

Georgia2024. United States, 2024-07-10Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Free parking
24-hour reception
Security
Lift
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Children

Cots
Children's buffet
Board games
Kids club

Spa & Leisure

Outdoor swimming pool
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500

Map view

Kukulcan Km 17, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.3 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.4 mi

Museum

Parque Maya Cancun

2100 ft

Blvd. Kukulcan

Iberostar Cancun Golf Course

3300 ft

BLVD Kukulkan KM 6.5

Extreme Games Cancun

5000 ft

Blvd. Kukulcan

Dolphinaris Cancun

1.4 mi

Night club

H Roof

1.5 mi

Mall

Luxury Avenue

2.1 mi

CancunMexico

Avenida Kukulkan

2.2 mi

Museum

Museo Subacuatico de Arte

2.2 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

2.2 mi

Beach

Playa Marlin

2.3 mi

Benito Juárez

Laguna Nichupte

2.2 mi

Blvd. Kukulcan 13

Marlin Beach

2.3 mi

Aquarium

Interactive Aquarium

2.7 mi

Museum

Cancun Wax Museum

2.8 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.9 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.9 mi

Mall

La Madonna

2.7 mi

Spa Centre

NIZUC Resort & Spa

2.7 mi

Park

arte Garden

2.8 mi

Av. Sur 8 9

Laguna del amor

2.8 mi

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

3.4 mi

Theme Park

Ventura Park Cancun

4.1 mi

Nearby

Museum

Mayan Museum of Cancun

1800 ft

Restaurants

Restaurante Condimento

800 ft

Retorno Gucumatz Lote 49

El Conquistador

4900 ft

Kukulcan Boulevard Km 17.5 L 49 Hotel Zone

Sevilla Bites & Tapas

2100 ft

Blvd. Kukulcan Km. 16.5 Lotes 45-47

Terranostra

2100 ft

Boulevard Kukulcan Km 21

Sunset Bar

2100 ft

Boulevard Kukulcan km 20 at Westin Resort & Spa

Da Vinci

1400 ft

Omni Hotel

Xkat-Ik

1800 ft

Kukulcan Km 16. 2 Across from the Mayan Museum

Pina Colada Restaurant

1400 ft

Boulevard Kukulcan Omni Hotels & Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

72%

loved the resort and would return for another relaxing stay

Fantastic beach view

Great breakfast variety

Limited late dining

Overpowering lobby scent

7.2/10

Very good

Rooms

8.0

Location

8.0

Service

6.6

Dining

5.8

4.5/5 based on 2730 reviews

#43 of 195 hotels in Cancun based on Tripadvisor

Eva

United Kingdom, March 2025

6.4/10

I had a mix of experiences during my stay at this hotel. The location is beautiful, and the rooms offer a stunning view, but the service left a lot to be desired. The dining options were quite mediocre, and I found the overall experience lacking in professionalism. Overall, it was not a place I would recommend.

Rooms

8.0

The oceanfront suite was freshly updated, spacious, and had an incredible view, making it comfortable for my family.

Service

5.0

The wait staff was friendly and attentive, but the management's lack of urgency and follow-up was disappointing.

Location

7.0

The setting is stunning with beautiful beachfront access, but the area does have some limitations regarding nearby shops and restaurants.

Dining

5.0

The food was mediocre at best. I found it frustrating that the buffet options were repetitive and not very toddler-friendly; specialty restaurants might be a better choice.

Facilities

8.0

The pool area and grounds were well-maintained and pleasant for relaxation.

Isabella

United Kingdom, March 2025

7.0/10

My stay at the hotel was a mix of great experiences and some letdowns. On the positive side, the rooms were clean and spacious, and the beachfront access was fantastic. However, the dining options could use some improvement, particularly the breakfast, which didn't live up to expectations. Overall, if you're looking for a relaxing getaway, this hotel has potential, but prepare for some minor inconveniences.

Rooms

8.0

The rooms were very clean and spacious, with a comfortable king-sized bed and a nice balcony view overlooking the pool and sea.

Service

7.0

While some staff members were helpful, there were instances of pressure to attend time-share presentations, which was off-putting.

Location

7.0

The hotel is conveniently located with direct beach access, but it's a bit remote from the bustling central area of Cancun.

Dining

5.0

The breakfast options were quite limited and could have been improved; it felt more like a low-end buffet than what I expected.

Facilities

8.0

The pool area was nice and clean, providing a good space to relax during the day.

John

United Kingdom, March 2025

7.0/10

My stay at the resort was quite uneven. While the rooms were clean and comfortable with breathtaking views, the overall experience during the holiday season was marred by long restaurant lines and overwhelmed staff. It's a great location near the beach, but the dining options really need improvement for busy periods. Despite these downsides, I did find good elements, like the clean pools and a convenient breakfast option.

Rooms

8.0

The rooms were spacious, featuring a nice balcony with a table and chairs. The views of the pool and the Caribbean were fantastic, and the full kitchen setup was impressive for a hotel.

Service

6.0

Service was a mixed bag; while some staff were friendly, the overall pressure during peak hours led to noticeable delays and lapses in communication.

Location

9.0

The resort is situated in a prime location right on the beach and close to various activities, making it easy to explore.

Dining

5.0

Dining was unsatisfactory during peak times, with long waits and limited options, especially for dinner. Breakfast at the buffet was decent though.

Facilities

7.0

Facilities like the pools were clean and enjoyable, making for a pleasant experience when not dining.

Tom

United Kingdom, January 2025

9.2/10

We had a wonderful family vacation at Royal Caribbean Cancun, where the hotel was clean, and the pool area was fantastic. The service was excellent, and the breakfast buffet was delightful with a good variety. However, we arrived late and missed out on dining options that night, and the lobby scent was off-putting for me. Overall, it was a great experience with just a couple of drawbacks.

Rooms

9.0

The rooms were spacious, immaculate, and well-appointed, making it perfect for our family of four.

Service

10.0

The service was fantastic, with staff being very friendly and accommodating, especially when we requested a better room.

Location

8.0

The hotel is situated on a gorgeous stretch of beach with stunning views, but it felt a bit far from downtown Cancun and Isla Mujeres.

Dining

9.0

The breakfast buffet was huge and sumptuous, offering a great selection, although dining options were limited for late arrivals.

Facilities

10.0

The pool facilities were well thought out and catered to all ages, providing an excellent atmosphere for relaxation and fun.

Fantastic beach view

Limited late dining

Christopher

United Kingdom, November 2024

7.0/10

I had a very mixed experience at this hotel. While the location was great and the beach views were stunning, there were significant issues with the service and dining that negatively impacted my stay. The rooms could use some updates, but overall, it was decent for the price. I wouldn’t rush back, but it wasn’t completely a failure either.

Rooms

7.0

The room was spacious and comfortable but was advertised with missing amenities like an additional toilet and minibar.

Service

6.0

Service was generally warm and welcoming, but I faced some challenges during check-in, which was frustrating.

Location

9.0

The hotel is located close to the beach and away from the nightlife, providing a peaceful atmosphere yet still accessible to clubs.

Dining

5.0

I found issues with the cleanliness of the food, especially salads with insects. However, some dishes were enjoyable.